sofia johnson
64 posts
Jun 18, 2025
2:36 AM
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I took my elderly father to the United Airlines Abu Dhabi Office to finalize his travel plans to Chicago. The staff immediately welcomed us and treated him with such care and respect. They ensured he had a wheelchair reservation, pre-selected an aisle seat close to the lavatory, and arranged for airport assistance during layovers. They even explained how he would be guided through immigration and security at each airport. My father was nervous about traveling alone, but the thoughtful and detailed support from the team eased all our concerns. They also printed a personalized travel itinerary for him with big, easy-to-read font. It was more than just booking a ticket—it was a full-service experience that made us feel valued and respected. Thanks to their help, his journey was smooth and comfortable. I truly appreciate the professionalism and kindness shown. For anyone booking travel for elderly relatives, this office provides compassionate and thorough assistance that really makes a difference.
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