sofia johnson
66 posts
Jun 19, 2025
3:16 AM
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I needed to reschedule my return flight from Chicago due to a family emergency, and the United Airlines Abu Dhabi Office handled everything swiftly and professionally. From the moment I arrived, I was treated with empathy and urgency. The staff immediately checked for earlier return flights and explained any change fees involved. They offered the best available options and helped rebook my ticket on the spot. The process was smooth, with all updated documents printed and emailed to me for convenience. I truly appreciated how quick and accommodating they were. They also gave me guidance on travel protocols and airport requirements. The team was efficient, well-informed, and very courteous throughout the entire experience. This level of personalized service was far beyond what I expected. I’m grateful for their support during a stressful situation and would definitely recommend this office for any travel assistance. Their professionalism reflects very well on United Airlines.
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