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What is Singapore Airlines' refund policy?
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PRINCE88
20 posts
Nov 22, 2025
11:27 AM
What Is Singapore Airlines’ Refund Policy? +1?866?829-1275
Travel uncertainties are a reality, and knowing whether you can get your money back if you cancel a Singapore Airlines flight can make a big difference +1?866?829-1275 Unlike some carriers, Singapore Airlines maintains a detailed and tiered refund policy that depends on your fare type, how you booked, and why you’re canceling +1?866?829-1275 Whether you're flying on a budget fare, a flexible ticket, or using KrisFlyer miles, here’s what you need to know to navigate their refund rules +1?866?829-1275.

Refund Eligibility Based on Fare Type +1?866?829-1275
Refundable Fares: If you booked a truly refundable fare, you are generally eligible for a full refund when you cancel your ticket +1?866?829-1275 According to Singapore Airlines, you can request this refund via their website, and while cancellation or processing fees may apply, the base fare itself is refundable +1?866?829-1275 Singapore Airlines+2Singapore Airlines+2


Non-Refundable Fares: For non-refundable tickets, Singapore Airlines typically only refunds the taxes and fees, not the base fare +1?866?829-1275 Singapore Airlines+1 The exact refund depends on the fare conditions, so it’s crucial to review them when you book +1?866?829-1275


Cancellation Fees: There may be a cancellation or refund fee for certain fare classes +1?866?829-1275 Singapore Airlines



24-Hour Risk-Free Cancellation (U.S. Bookings) +1?866?829-1275
If your flight is to or from the United States, Singapore Airlines adheres to a 24-hour risk-free cancellation rule +1?866?829-1275 As long as your booking was made at least seven days before departure, you can cancel within 24 hours for a full refund without any penalty +1?866?829-1275 Singapore Airlines+1 This is a standard consumer protection rule and applies even to some non-refundable fares under certain conditions +1?866?829-1275

How to Request a Refund +1?866?829-1275
Manage Booking: Using Singapore Airlines’ “Manage Booking” page, you can cancel your flight and apply for a refund, provided your fare is eligible +1?866?829-1275 Singapore Airlines


Refund Request Form: If your situation is more complex (for example, medical emergency or airline-initiated cancellation), you can fill out Singapore Airlines’ “Changes & Refunds” form directly via their website +1?866?829-1275 Singapore Airlines


Travel Agency Bookings: If you booked through a travel agent, you’ll need to go through that agent to process your cancellation or refund +1?866?829-1275 Singapore Airlines



Refund Timing +1?866?829-1275
Singapore Airlines states that refunds can take up to six weeks to be processed for certain tickets +1?866?829-1275 Singapore Airlines However, depending on your method of payment, the timeline may vary:
Credit/debit card refunds are generally completed faster


Bank processing time may depend on your financial institution +1?866?829-1275



Partner / Alliance Itineraries +1?866?829-1275
If your flight involves partner airlines or is part of a codeshare, the same cancellation and refund rules apply, but you must cancel the entire itinerary for the refund to be valid +1?866?829-1275 Singapore Airlines Partial cancellations (for example, just one leg) may not be allowed +1?866?829-1275

Special Situations +1?866?829-1275
Medical / Compassionate Grounds: If your cancellation is due to a medical emergency or other compassionate reasons, Singapore Airlines may consider a refund or fee waiver, but you must provide supporting documentation +1?866?829-1275 Singapore Airlines


KrisFlyer Award Tickets: For award (mileage) bookings, unused tickets may lead to a redeposit of miles plus a refund of taxes, but rules depend on fare class and ticket status +1?866?829-1275 Singapore Airlines



What If Singapore Airlines Cancels Your Flight? +1?866?829-1275
If Singapore Airlines cancels your flight, you have options:
Request a full refund, even on non-refundable tickets, depending on the situation +1?866?829-1275 Singapore Airlines


Rebook your flight using their “Manage Booking” tools or contact customer service for rescheduling +1?866?829-1275


For nonrefundable tickets, you may still get a refund of taxes and any refundable portions +1?866?829-1275



Important Things to Keep in Mind +1?866?829-1275
Always read your fare conditions at booking — different fare classes (Economy Value, Flex, Premium) have different refund rules +1?866?829-1275 Singapore Airlines


If your ticket is non-refundable, don’t assume you’ll get a full refund — most likely you’re only entitled to refund on taxes +1?866?829-1275 Singapore Airlines


Use the refund request form on SingaporeAir.com for special cases or if the typical cancel options aren’t enough +1?866?829-1275 Singapore Airlines


Keep documentation handy (cancellation confirmation, booking reference, any medical or special reason paperwork) +1?866?829-1275


Be patient: refunds can take several weeks, depending on payment method and ticket type +1?866?829-1275



Final Thoughts +1?866?829-1275
Yes — Singapore Airlines does offer refunds, but not all tickets are refund?eligible +1?866?829-1275 Fully refundable fares give you the most flexibility, while non-refundable tickets usually only return the taxes +1?866?829-1275 There’s also a 24?hour cancellation window for U.S. departure tickets if booked at least 7 days prior +1?866?829-1275
If your cancellation is due to the airline’s fault or special circumstances, you may have more options for a full refund +1?866?829-1275 By using the “Manage Booking” tool or their refund form, and keeping the relevant documents in hand, you can navigate the refund process more confidently.


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